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Healthcare Appointment Scheduling Optimization

Project Overview

This project analyzes healthcare appointment data to identify scheduling inefficiencies and patient no-show patterns using Power BI.

Tools Used

  • Power BI
  • DAX
  • Excel

Dataset

The dataset contains patient appointment records including scheduling date, appointment time, waiting time, and attendance status.

Key KPIs

  • No Show Rate
  • Attendance Rate
  • Average Waiting Time
  • Appointment Distribution by Time Slot

Key Insights

  • Evening appointments had the lowest no-show rate (~6.8%) despite the highest waiting time (~64 minutes).
  • Afternoon slots recorded the highest no-show rate (~7.3%).
  • Early morning slots had the shortest waiting time (~18 minutes).

Business Recommendations

  • Increase appointment capacity in evening hours.
  • Investigate operational delays in afternoon scheduling.
  • Implement reminder notifications for early morning appointments.

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Healthcare Appointment Scheduling Analysis using Power BI

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