A comprehensive feedback collection and analytics system for NAAC and NBA accreditation compliance.

Elite Feedback System is a powerful WordPress plugin designed specifically for educational institutions in India to collect, analyze, and report multi-stakeholder feedback for NAAC (National Assessment and Accreditation Council) and NBA (National Board of Accreditation) accreditation processes.

✅ Multi-Stakeholder Support - Collect feedback from Students, Faculty, Alumni, Employers, and Parents
✅ NAAC Compliance - Pre-built templates for all 7 NAAC criteria
✅ NBA Compliance - Program Outcome (PO) and Course Outcome (CO) feedback templates
✅ Advanced Form Builder - Create custom feedback forms with multiple question types
✅ Real-time Analytics - Statistical analysis with averages, median, standard deviation
✅ Professional Reports - Export NAAC/NBA reports in PDF, Excel, and CSV formats
✅ Anonymous Feedback - Optional anonymity for honest responses
✅ Email Automation - Send feedback requests and confirmations automatically
✅ Responsive Design - Works seamlessly on desktop, tablet, and mobile
✅ Hostinger Compatible - Optimized for shared hosting environments

• WordPress: 5.8 or higher
• PHP: 7.4 or higher (8.0+ recommended)
• MySQL: 5.7+ or MariaDB 10.3+
• Server: Any WordPress-compatible hosting (Hostinger, Bluehost, SiteGround, etc.)

1. Download the plugin ZIP file
2. Log in to your WordPress admin panel
3. Navigate to Plugins → Add New
4. Click Upload Plugin button
5. Choose the downloaded ZIP file
6. Click Install Now
7. After installation, click Activate Plugin

1. Extract the ZIP file to get the elite-feedback-system folder
2. Upload the folder to /wp-content/plugins/ directory via FTP
3. Log in to WordPress admin
4. Navigate to Plugins and activate "Elite Feedback System"

1. Login to your Hostinger panel
2. Open File Manager
3. Navigate to public_html/wp-content/plugins/
4. Upload and extract the ZIP file
5. Activate from WordPress admin → Plugins

After activation:

1. Go to Feedback System in WordPress admin menu
2. Click Settings to configure:
   • Institution Name
   • Institution Logo
   • Admin Email for notifications
   • NAAC Grade (if applicable)
   • NBA Accredited Programs

Option A: Use NAAC Templates

// For Students - NAAC Criterion 2
1. Go to Feedback System → Forms
2. Click "Create from NAAC Template"
3. Select "Criterion 2: Teaching-Learning and Evaluation"
4. Choose Stakeholder: "Students"
5. Set Academic Year: "2024-2025"
6. Set Semester: "Even"
7. Click "Create Form"

Option B: Use NBA Templates

// For Course Feedback
1. Go to Feedback System → Forms
2. Click "Create from NBA Template"
3. Select "Course Feedback"
4. Enter Course Name
5. Select Program Outcomes covered
6. Click "Create Form"

Option C: Create Custom Form

1. Go to Feedback System → Forms → Add New
2. Enter form title and description
3. Select stakeholder type
4. Add questions using the form builder
5. Publish the form

Add to any page or post using shortcodes:

// Display all active feedback forms
[efs_feedback]

// Display forms for specific stakeholder
[efs_feedback stakeholder="students"]

// Display a specific form
[efs_feedback_form id="123"]

// Show user's submitted responses (for logged-in users)
[efs_my_responses]

NAAC Reports:

1. Go to Feedback System → NAAC Reports
2. Select Criterion (1-7) or "All Criteria"
3. Select Academic Year
4. Choose format (PDF/Excel/CSV)
5. Click Generate Report

NBA Reports:

1. Go to Feedback System → NBA Reports
2. Select Program/Department
3. Select Academic Year
4. Choose format (PDF/Excel/CSV)
5. Click Generate Report

1. Scale/Rating - 5-point or custom scale (e.g., Strongly Disagree to Strongly Agree)
2. Multiple Choice (MCQ) - Single selection from options
3. Checkbox - Multiple selections
4. Yes/No - Binary choice questions
5. Text - Short text responses
6. Textarea - Long-form text responses

• PO1: Engineering Knowledge
• PO2: Problem Analysis
• PO3: Design/Development of Solutions
• PO4: Conduct Investigations
• PO5: Modern Tool Usage
• PO6: The Engineer and Society
• PO7: Environment and Sustainability
• PO8: Ethics
• PO9: Individual and Team Work
• PO10: Communication
• PO11: Project Management and Finance
• PO12: Life-long Learning

The plugin provides a comprehensive REST API:

GET    /wp-json/efs/v1/forms              - List all forms
POST   /wp-json/efs/v1/forms              - Create new form
GET    /wp-json/efs/v1/forms/active       - Get active forms
GET    /wp-json/efs/v1/forms/{id}         - Get specific form
PUT    /wp-json/efs/v1/forms/{id}         - Update form
DELETE /wp-json/efs/v1/forms/{id}         - Delete form

POST   /wp-json/efs/v1/responses          - Submit feedback
GET    /wp-json/efs/v1/forms/{id}/responses - Get form responses

GET    /wp-json/efs/v1/analytics/overview - Dashboard analytics
GET    /wp-json/efs/v1/analytics/forms/{id} - Form-specific analytics

GET    /wp-json/efs/v1/reports/naac       - Generate NAAC report
GET    /wp-json/efs/v1/reports/nba        - Generate NBA report

The plugin creates 6 database tables:

• wp_efs_forms - Feedback form definitions
• wp_efs_questions - Form questions
• wp_efs_responses - User responses
• wp_efs_stakeholders - Stakeholder information
• wp_efs_reports - Generated reports cache
• wp_efs_settings - Plugin settings

Edit email templates in includes/class-efs-email.php

Override default styles by adding custom CSS in your theme or via WordPress Customizer.

NAAC templates: templates/class-efs-naac-templates.php
NBA templates: templates/class-efs-nba-templates.php

• Ensure you're using the correct shortcode
• Check if the form is marked as "Active"
• Verify page permissions

• Check file permissions on /wp-content/uploads/elite-feedback-system/
• Ensure PHP max_execution_time is adequate (60+ seconds)
• Verify database contains response data

• Configure SMTP plugin (WP Mail SMTP recommended)
• Check spam folder
• Verify admin email in Settings

For issues, questions, or feature requests:

• Documentation: Full documentation available in plugin directory
• Support Forum: WordPress.org Plugin Forum
• Email: [email protected]

This plugin is licensed under the GPL v2 or later.

This program is free software; you can redistribute it and/or modify
it under the terms of the GNU General Public License as published by
the Free Software Foundation; either version 2 of the License, or
(at your option) any later version.

Developed for educational institutions to simplify NAAC and NBA accreditation processes.

Version: 1.0.0
Author: Your Name
Tested up to: WordPress 6.8
Stable tag: 1.0.0

Made with ❤️ for Indian Educational Institutions