Our Commitment
HookProbe is committed to protecting the personal data of our users in accordance with the General Data Protection Regulation (GDPR). This page outlines your rights and how we handle your data.
Your Rights Under GDPR
Right to Access
You have the right to request a copy of the personal data we hold about you.
Right to Rectification
You can request correction of any inaccurate or incomplete personal data.
Right to Erasure
You can request deletion of your personal data in certain circumstances ("right to be forgotten").
Right to Restrict Processing
You can request that we limit how we use your personal data.
Right to Data Portability
You can request your data in a structured, machine-readable format.
Right to Object
You can object to processing of your personal data for certain purposes.
Legal Basis for Processing
We process personal data under the following legal bases:
- Contract: Processing necessary to fulfill our service agreement
- Consent: Where you have given explicit consent
- Legitimate Interest: For security monitoring and service improvement
- Legal Obligation: To comply with applicable laws
Data Retention
We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy, or as required by law. Account data is deleted within 30 days of account closure.
International Transfers
When we transfer data outside the EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.
Data Protection Officer
For GDPR-related inquiries, contact our Data Protection Officer: [email protected]
Supervisory Authority
You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.
Exercise Your Rights
To exercise any of your GDPR rights, please contact us at [email protected] with the subject line "GDPR Request". We will respond within 30 days.