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Security & Reliability

ISP Billing Software Security

Your ISP data deserves the highest level of protection. ISPbills provides bank-grade encryption, daily backups, and high-availability infrastructure.

High

Platform Uptime

Designed for maximum availability

Daily

Data Backup

Automated with 30-day retention

< 4 hrs

Recovery Time

Maximum disaster recovery time

< 24 hrs

Support Response

Standard support response

< 24 hrs

Security Patches

Critical vulnerability patching

Per-Tenant

Data Isolation

Isolated databases per ISP

Security Infrastructure

Every layer of ISPbills is designed with security in mind — from encrypted databases to role-based access control and comprehensive audit logging.

🔐

Enterprise-Grade Encryption

All data is encrypted at rest with AES-256 and in transit with TLS 1.3. Your subscriber data, billing records, and network configurations are always protected.

  • AES-256 encryption at rest
  • TLS 1.3 for all data in transit
  • Encrypted database connections
  • Secure API key management
💾

Daily Automated Backups

Your data is backed up automatically every day with point-in-time recovery. Backups are stored in geographically separate locations for disaster recovery.

  • Automated daily full backups
  • Point-in-time recovery (last 30 days)
  • Geo-redundant backup storage
  • One-click backup restoration

High Availability

Our infrastructure is designed for high availability with automatic failover and load balancing. Service uptime may vary; scheduled maintenance is communicated in advance.

  • Automatic failover systems
  • Load-balanced application servers
  • Real-time status page monitoring
  • Scheduled maintenance notifications
🌍

Multi-Region Hosting

ISPbills runs on enterprise-grade cloud infrastructure with servers in multiple regions. Choose the data center closest to your operations for optimal performance.

  • Cloud-native infrastructure
  • Multi-region availability
  • CDN for static assets
  • Auto-scaling under peak load
🛡️

GDPR Compliance Ready

ISPbills is designed with privacy-first principles. We provide tools for data export, deletion, and consent management to help you meet regulatory requirements.

  • Data export and portability
  • Right to erasure (data deletion)
  • Consent management tools
  • Data processing agreements
🏢

Multi-Tenant Data Isolation

Each ISP tenant gets completely isolated databases and storage. No data leakage between tenants — your data is yours and yours alone.

  • Isolated databases per tenant
  • Separate encryption keys per tenant
  • Role-based access control (RBAC)
  • Tenant-level firewall rules
📋

Security Audit Logs

Every action in the system is logged with timestamps, user IDs, and IP addresses. Full audit trail for compliance and forensic analysis.

  • Comprehensive activity logging
  • User action audit trails
  • IP address tracking
  • Exportable compliance reports
🔒

Access Control & 2FA

Fine-grained role-based access control with two-factor authentication. Control who can access what, down to individual features and data sets.

  • Two-factor authentication (2FA)
  • Role-based permissions
  • IP whitelisting
  • Session management and timeout

Compliance & Certifications

ISPbills maintains rigorous security practices and compliance standards to protect your business and your subscribers.

GDPRReady
AES-256Encryption
TLS 1.3In Transit
2FAAccess Control
RBACPermissions
AuditLogging

Ready to Transform Your ISP Business?

Join hundreds of ISPs across Bangladesh and South Asia who trust ISPbills to manage their operations. Start your free trial today — no credit card required.