• SkyezOpen@lemmy.world
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      2 years ago

      Valve support has historically been pretty awesome. They even replaced an index controller nearly a year out of warranty. Granted their controllers have a shit switch and they break after a few hundred hours, but good on support for being bros.

          • GregorGizeh@lemmy.zip
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            2 years ago

            Not gonna defend corporations here, but valve isnt public. They are privately owned by the bosses and employees, valve has one of the lowest turnover rates in the industry. It is quite difficult to get a job there for that reason. So they are actually quite beholden to their workers.

            • lad
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              2 years ago

              At least until the leader gets corrupted by the power if there is enough of it. Then they become not so benevolent

              • Kecessa@sh.itjust.worksdeleted by creator
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                2 years ago

                Hence the use of the word “can” and not “are”

                Valve wouldn’t exist at it is if it was public and might not exist as it is if it wasn’t for Newell (and I say that as a person that’s very critical of Valve, they’re still very far from how bad they could be considering their position)

                • lad
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                  2 years ago

                  I see, that’s valid then, and I agree that Valve isn’t some godsend charity, it just happens to work better than the rest for us buyers