I remember watching films on Amazon Prime used to work just fine but it’s been a few months since I watched anything and now, for some reason, it doesn’t work anymore.

I hear the sound but there’s no video - just black.

I tried Firefox, Opera and Librewolf - same Problem, so I wanted to ask here if the problem could be OS-related.

From the research I’ve done I found that apparently it could be something to do with hdcp copy protection, but I didn’t get any error message in that regard.

Does anyone have an idea how this problem can be fixed?

  • mcmodknowerEnglish
    3·
    8 months ago

    In firefox you might need to enable playing drm protected content in the settings for that.

    • icedlattes@lemmy.cafeOPEnglish
      2·
      8 months ago

      I just checked - it was already enabled. Interesting that it doesn’t work on Firefox, Opera and Librewolf but does work on Vivaldi.

  • thanksforallthefish@literature.cafe
    2·
    8 months ago

    Try using Chromium and see if it works, it may not either. I had to install google chrome on my wife’s laptop but I can’t recall if that was for netflix or amazon prime.

    Sorry that’s a bit fuzzy, yes prime can work on mint, but it may need google chrome