In zero-sum games, it can be the case that short term profit is the winning choice. One example is Go.
When AlphaGo was created and got good enough to beat world champion Go players, it did so largely by making moves that seemed to humans to be wildly aggressive and focused on small territorial positions (the game is won by surrounding territory and secondarily by capturing pieces, which reduces the opponents score). These small, highly territorial moves tend to force the human to respond locally, preventing big strategic moves, and then the AI just maintains its aggressive posture, keeping the human on defense while the AI keeps making points.
Most humans would have ignored these small battles for territory and focused on larger, more “strategic” moves that gain regional “influence” or help create opportunities to score more points down the line. But the computer’s moves were “correct” in the sense that they won games against the best players in the world.
BUT there’s a reason AplhaGo isn’t allowed in tournaments, for instance. So if the goal of AlphaGo was something like “be the top rated Go player”, it would have failed dramatically since it can’tplay in ranked tournaments.
Long story short, if you’re optimizing for 1 variable, like points/wins/money, it may be only logical move to focus on aggressive incremental gains that give up other strategic objectives. So, Google is optimizing for something that is clearly incorrect from the perspective of providing the best service - but likely correct from the perspective of making the most money even at the cost of the service being worse. And Google has a fiduciary responsibility to shareholders to maximize profits, basically guaranteeing this type of behavior


















Read. I said it is a bad goal for them to have, but the system requires them to have it.
It is a weird reaction to be surprised or indignant that a corporation would do this. It is literally their job and why the profit motive is bad.