Effective Date: January 1st, 2025
Last Updated: January 29th, 2026
Introduction
Welcome to Soluify. We prioritize your privacy and data security. This policy provides detailed insights into how we handle your data across our services and our website https://soluify.com.
1. Who We Are
Soluify is a leading IT Managed Services Provider based in Montverde, FL, committed to delivering comprehensive IT solutions, web development, and marketing support.
2. Data Collection Methods
- Contact Forms & Messaging: Data submitted through contact forms is stored for customer service purposes. This includes name, email, and phone number.
- SMS Opt-In: We collect your phone number and express consent status when you opt-in to receive SMS messages from us via our web forms or keywords.
- Comments & Media: When you leave a comment or upload media, we collect the data shown in the forms and IP addresses to facilitate spam detection.
3. SMS & Mobile Communication Policy
Soluify is committed to protecting your mobile privacy.
- Consent: By providing your phone number and opting in through our website forms, you agree to receive text messages from Soluify regarding marketing, project updates, and customer support.
- Opt-Out: You can cancel the SMS service at any time. Just text “STOP” to our number. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed.
- Help: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].
- Rates: As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies.
4. Data Sharing and Disclosure
- Service Providers: We may share general data (excluding SMS consent) with third-party vendors who provide services on our behalf, such as hosting and database management.
- Legal Requirements: We disclose data when legally required for the protection of our legal rights.
- Mobile Information (Zero Sharing): No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Cookies and Tracking Technologies
We use cookies to enhance your experience, retain preferences, and analyze user behavior to improve website functionality. This includes both first-party and third-party analytical cookies.
6. Data Retention & Security
We retain personal data only as long as necessary to provide our services and fulfill legal obligations. We implement robust security measures, including internal reviews of data collection and encryption, to protect against unauthorized access.
7. Your Data Rights
- Access & Control: You may review, amend, or delete your personal information by contacting us.
- Consent Withdrawal: You can withdraw consent for data processing or SMS communications at any time.
8. Contact Information
For any questions regarding this privacy policy or your data, please contact us:
- Email: [email protected]
- Phone: 1 (407) 900-8062
- Address: 16801 Sugar Berry Ln, Montverde, FL 34756-3439
