Receive, parse, and process emails in your AWS account. Build support inboxes, automate order processing, or create email-to-ticket workflows.
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Hi, I have a question about my order. Could you please help me track the shipment? I ordered it last week and haven't received any updates.
receipt.pdf
45.6 KB
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Endless possibilities. Build any email-driven workflow.
Auto-create tickets from customer emails. Route by subject, extract order IDs, and assign to teams.
// EventBridge handler
const ticket = await linear.createIssue({
title: email.subject,
description: email.text,
teamId: routeToTeam(email.from),
});Parse order confirmations, extract tracking numbers, and update your database automatically.
// Parse order email
const tracking = extractTracking(email.html);
await db.orders.update({
where: { email: email.from },
data: { trackingNumber: tracking },
});Integrate with Jira, Linear, GitHub Issues, or any ticketing system via webhooks.
// Create GitHub issue
await octokit.issues.create({
owner: 'your-org',
repo: 'support',
title: email.subject,
body: email.html,
});Send acknowledgments, out-of-office replies, or follow-up sequences automatically.
// Auto-acknowledge
await email.inbox.reply(emailId, {
from: '[email protected]',
html: `Thanks for reaching out!
We'll respond within 24h.`,
});Extract contact information from inquiries and sync to your CRM or marketing automation.
// Sync to CRM
await hubspot.contacts.create({
email: email.from.address,
firstname: email.from.name,
source: 'inbound_email',
});Extract attachments, process PDFs, and trigger document workflows with S3 events.
// Process attachments
for (const att of email.attachments) {
const file = await email.inbox
.getAttachment(emailId, att.id);
await processDocument(file);
}Auto-create tickets from customer emails. Route by subject, extract order IDs, and assign to teams.
// EventBridge handler
const ticket = await linear.createIssue({
title: email.subject,
description: email.text,
teamId: routeToTeam(email.from),
});Parse order confirmations, extract tracking numbers, and update your database automatically.
// Parse order email
const tracking = extractTracking(email.html);
await db.orders.update({
where: { email: email.from },
data: { trackingNumber: tracking },
});Integrate with Jira, Linear, GitHub Issues, or any ticketing system via webhooks.
// Create GitHub issue
await octokit.issues.create({
owner: 'your-org',
repo: 'support',
title: email.subject,
body: email.html,
});Send acknowledgments, out-of-office replies, or follow-up sequences automatically.
// Auto-acknowledge
await email.inbox.reply(emailId, {
from: '[email protected]',
html: `Thanks for reaching out!
We'll respond within 24h.`,
});Extract contact information from inquiries and sync to your CRM or marketing automation.
// Sync to CRM
await hubspot.contacts.create({
email: email.from.address,
firstname: email.from.name,
source: 'inbound_email',
});Extract attachments, process PDFs, and trigger document workflows with S3 events.
// Process attachments
for (const att of email.attachments) {
const file = await email.inbox
.getAttachment(emailId, att.id);
await processDocument(file);
}Simple SDK. Full control over your inbox.
import { WrapsEmail } from '@wraps.dev/email';
const email = new WrapsEmail({
inboundBucket: 'your-bucket-name',
});
// List recent inbound emails
const { emails, cursor } = await email.inbox.list({
limit: 20,
from: '[email protected]', // optional filter
});
for (const msg of emails) {
console.log(`${msg.from.address}: ${msg.subject}`);
}// Get full email details
const inbound = await email.inbox.get('inb_a1b2c3d4');
console.log('From:', inbound.from.name, inbound.from.address);
console.log('Subject:', inbound.subject);
console.log('HTML:', inbound.html);
console.log('Text:', inbound.text);
// Access attachments
for (const att of inbound.attachments) {
console.log(`Attachment: ${att.filename} (${att.size} bytes)`);
}
// Check spam/virus verdicts
if (inbound.spamVerdict === 'PASS') {
// Safe to process
}// Reply with proper threading headers
await email.inbox.reply('inb_a1b2c3d4', {
from: '[email protected]',
html: `
<p>Thanks for reaching out!</p>
<p>We've received your message and will respond within 24 hours.</p>
<p>Best,<br/>The Support Team</p>
`,
});
// Threading headers (In-Reply-To, References) are
// automatically set to maintain the email chain// Forward to your team
await email.inbox.forward('inb_a1b2c3d4', {
to: '[email protected]',
from: '[email protected]',
note: 'Please review this customer inquiry.',
});
// Original message and attachments are preserved// EventBridge Lambda handler
export const handler = async (event: EventBridgeEvent) => {
const email = event.detail;
// Route based on recipient
if (email.to[0].address.startsWith('support@')) {
await createSupportTicket(email);
} else if (email.to[0].address.startsWith('sales@')) {
await notifySalesTeam(email);
}
// Process attachments
if (email.attachments.length > 0) {
await processAttachments(email);
}
return { statusCode: 200 };
};import { WrapsEmail } from '@wraps.dev/email';const email = new WrapsEmail({ inboundBucket: 'your-bucket-name',});// List recent inbound emailsconst { emails, cursor } = await email.inbox.list({ limit: 20, from: '[email protected]', // optional filter});for (const msg of emails) { console.log(`${msg.from.address}: ${msg.subject}`);}{
"emailId": "inb_a1b2c3d4",
"receivedAt": "2024-01-15T10:30:00Z",
"from": {
"address": "[email protected]",
"name": "John Doe"
},
"to": [
{ "address": "[email protected]" }
],
"subject": "Order #12345 Question",
"html": "<p>Hi, I have a question...</p>",
"text": "Hi, I have a question...",
"attachments": [
{
"id": "att_xyz789",
"filename": "receipt.pdf",
"contentType": "application/pdf",
"size": 45678
}
],
"spamVerdict": "PASS",
"virusVerdict": "PASS",
"headers": {
"message-id": "<[email protected]>",
"date": "Mon, 15 Jan 2024 10:30:00 +0000"
}
}Your AWS account. Your infrastructure.
SES Receives
MX records route to SES
S3 Stores
Raw email saved securely
Lambda Parses
Headers, body, attachments
EventBridge Triggers
Your webhooks & rules
No Vendor Lock-in
Infrastructure stays in your AWS if you churn
Data Residency
Emails never leave your AWS account
AWS Pricing
Pay AWS directly, no markup
One command deploys inbound email infrastructure to your AWS account. Configure MX records and start processing emails.