# Freshdesk - Technical challenge 

Freshdesk, a helpdesk system, allows the export of activity information of all tickets.

## Installation

1. Please copy all files, including *.py, *.jar, *.cfg, *.properties, *.xml, and *.sh into ~/temp.
2. run freshdesk_deploy.sh to deploy ticket generator, file parser, and report.


## Usage
run freshdesk.sh to generate ticket activities into a JSON file, parse JSON file into db, and show ticket attribs.