The Innovator’s Survival Guide: Thriving in a ‘No’ Culture
Facing resistance to change in government? Innovation isn’t just about new ideas — it’s about persistence.
Communications
How Leaders Lose Trust in a Single Moment
One conversation revealed how quickly credibility collapses when a leader treats a person like a task. Read the full piece to see why these moments matter more than any 360-performance review.
The Drawback of Using AI to Send Work E-Mails
Many people use artificial intelligence to help them compose work emails. AI may streamline that professional task, but there are drawbacks to relying on AI-generated messages.
The Change Work That AI Cannot Do
In the age of AI, leaders must be uniquely collaborative and strategic: Traditional management styles will not address employee unease with technology-driven change. Here are practical tips for AI implementation that a workforce can support.
Using AI to Write Your Work E-Mails
Artificial intelligence (AI) can be a significant time-saver at work, but there are drawbacks when using the technology to help write work-related emails.
The Myth of Correcting in Private
When an off-color joke lands with a thud and every eye turns to you, knowing when to break the “praise in public, correct in private” rule can save your team’s trust and your organization’s liability. Read on for moments that demand immediate, on-the-spot correction and how to steady the room without making things worse.
How to Work With an Autistic Coworker
How should you work with an autistic colleague? Accommodating their work and communication styles can go a long way toward treating them with dignity.
When AI Becomes the Reader, Structure Becomes Authority
When AI systems process government information, they can’t always tell if a policy is current or even if it’s official. Structure provides the clues.
Contacting Your Former Colleague Who Was Bullied
Supporting former colleagues who were bullied in the workplace may be difficult, but it’s important. Read on for tips on overcoming the awkwardness.
Confronting Bias in Artificial Intelligence
An AI system recently admitted to a featured contributor that it “flows downstream on a river of human bias” and rarely gets corrected. That should change how leaders use these tools. If you rely on AI for decisions, learn three practical ways to push back on AI bias and redirect the current.