Support

What is Zelesis AI?

Zelesis AI is an advanced gaming enhancement software that uses artificial intelligence to provide real-time aiming assistance and performance optimization for gamers.

Is Zelesis AI undetectable?

Yes. It doesn't touch game files or memory, making it invisible to most anti-cheat systems. Rare games with strict measures may still detect third-party tools.

Can I use Zelesis AI on any game?

Yes. It works with most games using AI, though highly stylized art styles may reduce accuracy.

Does Zelesis AI work on different platforms?

Currently Windows only. Mac and Linux support may come in the future.

How do I customize the aiming settings?

Use the settings panel to change sensitivity, aim speed, target priority and smoothness. Save multiple profiles and use presets for popular games.

How often does Zelesis AI receive updates?

Regular updates every 2–4 weeks; critical fixes are pushed within 24–48 hours. Updates install automatically.

How can I get technical support?

For technical support, email us at [email protected] with your order number and detailed description of the issue. Our support team typically responds within 24 hours.

How do I request a refund?

Refund requests must be submitted within 3 days of purchase through [email protected]. Please include your order number and reason for the refund request.

What's the difference between Zelesis and Zelesis NEO?

Zelesis provides AI-powered aiming assistance with fast and accurate models that work with most games. Zelesis NEO includes everything in the basic plan PLUS ultra-high performance, 100% undetectable version with custom AI model training, advanced aim prediction, and compatibility with ALL games including the most secure titles.