Get in touch.
We respond.
Technical support, bug reports, partnership inquiries, or just a question there's a right channel for everything. Discord is almost always the fastest option.
Contact Channels
Right channel,
right response.
We don't have a generic contact form. Every channel below goes to the right people for the right reason.
Discord Community
The fastest way to get help. Our community and core team are active every day. Post in the right channel and you'll hear back quickly.
GitHub Issues
Found a bug? Have a feature request? Open an issue on GitHub. We track everything there and respond to every report.
Documentation
Installation guides, configuration references, API docs, and plugin SDK the answer to most questions is already in the docs.
General Email
For partnership inquiries, press, or anything that doesn't fit elsewhere. Not monitored for technical support use Discord for that.
Security Reports
If you've discovered a vulnerability, please disclose it responsibly. Do not post security issues publicly on GitHub or Discord.
Sales & Enterprise
Interested in the Enterprise plan, a custom deployment, or a dedicated support agreement? Reach out and we'll get back to you within 48 hours.
Discord is the fastest route. Free users get community support; Cloud subscribers get priority tickets; Enterprise customers get a dedicated engineer.
Email [email protected] with a detailed description. Please do not open a public GitHub issue. We aim to acknowledge reports within 24 hours.
Log into cloud.mythical.systems and use the support portal there. Alternatively, email [email protected] with your account details.
Yes open a GitHub issue tagged as a feature request, or post in the #suggestions channel on Discord. We review every request and the community can upvote.