At Katalon, we build AI that augments human expertise to increase team capacity while preserving accountability. Every AI-driven action in our platform is transparent, traceable, and governed, so teams can move faster without losing control.
We believe:
30–60 min per ticket → under 2 min
More consistent coverage, including edge cases that manual authoring misses
QA time shifts from writing boilerplate to reviewing and refining
Failure triage that took an hour happens in minutes
Developers get actionable summaries instead of raw logs
Context stays in one place — no need to switch between tools
Test health check goes from 30+ minutes to a 2-minute conversation
Any team member can get a meaningful answer, not just those who know the dashboards
Decisions are based on data, not gut feel
Days of test plan authoring compressed into minutes
Requirements-to-test-case traceability built in from the start
QA can focus on reviewing and refining rather than authoring from scratch
No, Katalon doesn’t share or use your data to train OpenAI or any other model. Everything you type or generate stays private to your workspace and is never stored or reused for training. You can refer to OpenAI’s data usage policies here.
Katalon adheres to data protection regulations like GDPR and CCPA. We do not store, transfer, or process sensitive data. All data is encrypted in transit (TLS 1.2+) and at rest (AES-256). Third-party AI models (like OpenAI GPT) only see what’s necessary to complete your request.
Your data lives in secure AWS data centers under network isolation. AI data input is processed through OpenAI’s GPT models. This data is securely transmitted and processed by OpenAI. Katalon does not retain any user data.
Katalon is compliant with SOC 2 Type II, ISO 27001, and is certified CSA STAR Level 1.
AI-generated tests are built on patterns. They’re great for generating tests and speeding up coverage, but we always recommend QAs to review and validate the generated results. The models might miss context or generate code that needs tweaks. Always take control of the AI-generated output. Review, edit, or discard any output based on the requirement. Consider the results a fast first draft, not the final say.
Yes. You can toggle AI features on or off anytime. When disabled, everything else in Katalon continues to work normally. Your existing assets and test data remain untouched.
Teams using Katalon’s AI features typically see up to 60% faster test creation and fewer maintenance headaches. But the real win is your testers spend less time fixing scripts and more time finding real bugs.
Absolutely not. AI speeds things up, it doesn’t take over. Your testers still design test cases, validate, and make judgment calls. The AI just removes the grunt work so they can focus on test strategy, risk, and coverage.
No problem. You can use your own organization’s AI key. That means you’re in control of your setup and can switch, upgrade, or pause AI usage anytime.
Visit our Trust Center. It details how we handle data, security, compliance, and privacy across the platform. We’re transparent about what we do and how we protect you.