StackTrack Cloud Support Services
Keep your teams shipping
On-demand expertise for AWS, Azure, and GCP without the overhead of hiring.
ISO 27001:2022GDPROn-demand AWS, Azure and GCP expertise—triage, fix and prevent repeat incidents without the overhead of hiring.
Cloud support that keeps your teams shipping
When developers spend hours chasing cloud issues, delivery slows and confidence drops. StackTrack provides on-demand cloud support for teams running on AWS, Azure and GCP—so engineers can focus on features while we handle triage, stabilisation and platform improvements.
We help you cut firefighting with practical SRE and platform practices: runbooks, sensible change windows, automated infrastructure checks, and clear ownership for recurring problems. We also bring cost discipline with right-sizing and FinOps reviews—so spend maps to value, not guesswork.
Trusted by teams shipping globally, we work alongside your engineers to resolve incidents, improve reliability, and tighten security controls. Tell us what’s blocking delivery and we’ll recommend the right plan.
Service family
This service sits within Support Services. Explore related service areas or return to the parent service overview.
DevOps Support
On-demand help to fix pipelines, stabilise environments, and keep delivery moving — without hiring.
Jenkins Support
Commercial support for Jenkins controllers, pipelines, plugins, and build capacity — delivered by senior CI/CD engineers.
Current service
Cloud Support
On-demand AWS, Azure and GCP expertise—triage, fix and prevent repeat incidents without the overhead of hiring.
How the service works
What's included
Clear, outcome-led support for reliability, cost, security and cloud operations.
Triage and incident response
Fast investigation, fixes, and clear next steps to prevent repeat issues.
Reliability and upgrade stability
Runbooks, automated checks and safer change windows to reduce outages.
Cost visibility and right-sizing
FinOps reviews, waste removal and dashboards that teams actually use.
Security and governance fixes
Least-privilege IAM, posture checks and pragmatic audit readiness.
What you get
Outcome-focused delivery, with the option of a managed service.
Senior cloud engineers
Get hands-on support from engineers who build and run production platforms—not ticket passers.
Outcome-led support
We prioritise fixes that improve delivery flow, reliability and repeatability—not endless analysis.
SRE-grade runbooks
Clear operational docs and repeatable procedures so incidents get easier over time.
Cost + performance discipline
Right-sizing, waste removal and practical dashboards that tie spend to environments and services.
Will you manage Kubernetes upgrades?
Yes—planned upgrade windows, pre-flight checks, rollback plans and post-upgrade verification.
Can you cover out-of-hours incidents?
Yes—Premium includes out-of-hours cover and incident response pathways.
DevOps Maturity Assessment
Understand your current state and get a tailored improvement plan.
Talk to a Cloud specialist
Customer proof