Privacy Policy

VoidMob is designed to operate with minimal data collection. We only collect what is necessary to provide our services.

Account Information

• Authentication data via Reown (formerly WalletConnect) - your choice of cryptocurrency wallet (most private, no personal information required), email, or social login (X/Google)
• Username (auto-generated or user-set)
• Cryptocurrency wallet address (for payments and optional wallet-based authentication)
• Telegram handle (if voluntarily provided)

Service & Transaction Data

• Transaction history (balance changes and order records, used for dispute resolution and account management)
• Order details (services purchased, configurations selected)
• Support ticket content (messages and attachments, if you contact support)
• Referral relationships (if you participate in a referral program)

Technical Information

• IP address (retained for abuse prevention, periodically purged)
• Browser type and user agent (for compatibility and security logging)
• Authentication logs (used for security and abuse prevention, periodically purged)

We Do Not Collect

• Personal identity documents (no KYC)
• Detailed browsing history or activity logs
• Location data beyond what is needed for service delivery

We use the data we collect strictly for:

• Service Delivery: Providing SMS verifications, mobile proxies, and eSIM connectivity
• Payment Processing: Handling cryptocurrency transactions via our third-party payment processor
• Abuse Prevention: Protecting against fraud and system abuse
• Service Improvement: Analyzing anonymized, aggregate usage patterns
• Customer Support: Responding to inquiries (only if you contact us)

We do not use your data for advertising, tracking, or profiling purposes.

We follow a minimal retention policy. Data is kept only as long as necessary for the stated purpose.

• IP Addresses & Auth Logs: Retained for abuse prevention and security, periodically purged via automated cleanup
• Transaction Records: Retained for the life of your account for dispute resolution and accounting purposes
• Order & Service Data: Retained while a service is active, removed after service completion or account deletion
• Support Tickets: Retained for the duration of the support relationship
• Account Data: Deleted upon account deletion request

You can request data deletion at any time by contacting us at [email protected].

VoidMob uses minimal cookies for essential functionality only:

• Authentication Session Cookie: Maintains your logged-in session
• Preference Cookies: Remembers your settings (e.g., theme)

We do not use analytics cookies, advertising cookies, or cross-site tracking.

We take security seriously and implement multiple layers of protection across our infrastructure, including encrypted data transmission, DDoS mitigation, automated abuse prevention, rate limiting, secure session management, and regular cleanup of sensitive data. Our architecture follows a minimal data collection approach by design - we only store what is strictly necessary for service delivery.

You can delete your account at any time from your profile settings. If you have questions about your data, contact us at [email protected].

VoidMob operates globally. Your data may be processed in countries where our infrastructure is located. We ensure all data transfers use appropriate safeguards.

VoidMob services are not intended for individuals under 18 years of age. We do not knowingly collect data from children. If you believe a child has provided us with information, please contact us immediately.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes through our platform. Continued use of VoidMob after changes constitutes acceptance of the updated policy.

For privacy-related questions or requests, contact our privacy team at [email protected]. We typically respond within 48 hours.

See also: Terms of Service · Refund Policy